Repairs and services are carried out whenever possible by the customer.
In special cases, on the basis of the prepared transfer protocol,
the equipment goes to the service center where it is subjected to tests, diagnostics and in the final stage of repair.
In the interests of the security of your data entrusted to us (supplied, among others, with the equipment sent for repair or
to recover lost information) we ensure confidentiality.
This is supported by an agreement concluded each
on information security .
We offer a tool ensuring the safety of equipment submitted for repair or diagnostics. Each time we hand over each device,
we prepare a handover report .
The information contained in it specifies the exact model of the device and its condition at the time of delivery and return.
During the order, the Customer always has the right to information.
Please inform you before attempting to repair the diagnosed defect
about costs and procedures. The customer makes the final decision.
After completing the activities, we create a report on the activities carried out.